Terms and Conditions

Welcome to Progression Mindset LLC. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

By accessing our website or using our services, you agree to be bound by these terms and conditions, all applicable laws, and regulations. If you do not agree with any part of these terms, you are prohibited from using our services.

Progression Mindset LLC offers personal training and nutrition coaching services. The specifics of the services provided, including any packages or plans, are detailed on our website and are subject to change without notice.

You agree to provide accurate and up-to-date information when registering for our services or during any interaction with our company.

All content provided by Progression Mindset LLC, including but not limited to text, graphics, logos, and software, is the property of Progression Mindset and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

Progression Mindset LLC is not liable for any injuries, damages, or losses that may occur during your participation in our programs. You acknowledge and accept the risks involved in physical activity and nutrition changes.

Progression Mindset LLC's services, including personal training and nutrition coaching, are intended for general health and wellness purposes only. We are not medical professionals, and our services should not be interpreted as medical advice, diagnosis, or treatment. If you have any legitimate health concerns You should consult with a licensed healthcare provider before starting any new exercise program or dietary changes.

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the revised terms.

These terms and conditions are governed by and construed in accordance with the laws of South Dakota, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

If you have any questions or concerns about these terms, please contact us at shane@progressionmindset.com

Return and Refund Policy

Payment for services is required upfront unless otherwise agreed upon in writing. We accept payments via cyberpayment, PayPal, Venmo and Zelle.

At Progression Mindset LLC, we are committed to providing high-quality personal training and nutrition coaching services. We understand that there may be circumstances where a refund is necessary. Please review our refund policy carefully to understand the terms and conditions under which refunds may be granted.

1. General Refund Policy

Refunds are only offered under specific circumstances. Due to the nature of our services, which require significant time and resource commitment, we do not offer refunds for services already rendered.

2. Refund Eligibility

You may be eligible for a refund under the following conditions:

Technical Errors: If you experience a technical issue that prevents you from accessing our services or products and the issue cannot be resolved, you may be eligible for a refund. Please report any technical issues to us of encountering the problem.
PDF and Digital Product Issues: If you purchase a digital product, such as a PDF guide or meal plan, and experience issues with accessing or downloading the file, you may be eligible for a refund or replacement. Please contact us within 5 business days of purchase to report the issue.
Service Cancellation by Us: If Progression Mindset LLC cancels your program or service for reasons beyond your control, you will be eligible for a full refund for the unfulfilled portion of the service.
Other Circumstances: Any other refund requests will be reviewed on a case-by-case basis. Progression Mindset LLC reserves the right to approve or deny refunds at its discretion.

3. Non-Refundable Items

The following items and situations are non-refundable:

Completed Services: No refunds will be given for services that have already been completed.
Digital Products: Any digital products, such as e-books, guides, or meal plans, are non-refundable once they have been delivered and accessed successfully.
Missed Sessions: Missed sessions without proper cancellation notice (as per our cancellation policy) are not eligible for refunds.

4. Refund Process

To request a refund, please follow these steps:

Submit a Written Request: Email us at shane@progressionmindset.com with your full name, contact details, the reason for the refund request, and any supporting documentation (e.g., a doctor’s note, screenshots of technical issues).
Review Process: Your refund request will be reviewed within 5-7 business days. We may contact you for additional information if necessary.
Refund Decision: You will be notified via email of the decision regarding your refund request. If approved, the refund will be processed through the original payment method within 5-7 business days after approval.

5. Contact Information

If you have any questions or concerns regarding this refund policy, please contact us at:

Email: shane@progressionmindset.com